Streamlining End-to-End Sourcing
Microlab, A Wireless Telecom Group company (NYSE:WTT) today announced its introduction of a groundbreaking new on-line experience for its customers and partners. The new iControl Custom Portal streamlines access to product information and availability that makes it easier for customers to identify the exact solution they require and know when it will be delivered. Designed with state-of-the-art technology, the portal enables a user to select a product, view the specifications, get the price and availability, place an order and track delivery, all within a few clicks. On-line chat is available for immediate responses to any questions.
Microlab has a solid track record of designing high performance technology solutions that support mission critical RF and microwave communications, including in-building wireless systems, distributed antenna systems (DAS) and small cells. The new web site and the iControl Custom Portal are designed with the same attention to customer experience and quality that Microlab products are known for. Streamlining the order process will reduce lead time and improve delivery by providing product alternatives and technical tips.
"As a market leader, we are fully committed to providing our customers with world class wireless components to run their communications networks. We took the same approach in developing our interactive web site and iControl Custom Portal, said Joseph Debold, senior vice president. He added, "We continually look to enhance the experience our customers have with Microlab, and this is the first of several new developments in our plan."
Visit our new website at www.microlabtech.com to learn more about Microlab and experience the benefits of the iControl Custom Portal.